If you wish to discuss a return or an exchange then please contact us via email or phone ensuring you have your order reference number to hand.
When returning items for an exchange or a refund please ensure you enclose the returns form to assist the team with your request. A returns form should have been included with your delivery, but if not then download and print one here.
All returns should be sent to:
Black Mountain Clothing
JS Carpets (Second Floor)
Mill Pond Street
Ross on Wye
Black Mountain Clothing Ltd is registered in Wales at Tenby House, Oak Tree Court, Mulberry Drive, Cardiff Gate Business Park, CF23 8RS